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These terms and conditions comprise the “Agreement” pursuant to which SVAcy Limited provides training programmes to the customer/ participant.


1.1.    A customer/ participant is eligible to register for a new seminar provided all outstanding fees for any previous seminars attended are fully settled.


1.2.    SVAcy Limited reserves the right to recover any reasonable debt collection costs in connection with this Agreement.


For applicable discounts refer to the Course Brochure or contact us.


A customer/ participant cannot drop or withdraw from a seminar(s) by merely stopping attendance. A customer/ participant wishing to withdraw from any seminar(s) has to send an email to stating the seminar they wish to withdraw from and the reason for withdrawal. The date of withdrawal will be considered to be the date on which the email is received. A customer/ participant may withdraw from a seminar at least two (2) days prior to the start time of the seminar and if:
a. has never attended a classroom seminar/ joined virtual meeting rooms; OR
b. has not obtained any seminar materials or clicked to view any of the online seminar lectures or other material.

Where a customer/ participant meets the above criteria he/ she may choose to be provided with a credit note or a reduced cash refund. A credit note allows customers/ participants to transfer their fees to any other SVAcy Limited seminar (online or in-class). Where a customer/ participant desires a cash refund, SVAcy Limited will refund the course less a €6 administration fee.


SVAcy Limited reserves the right to cancel and/ or reschedule a seminar, if in the opinion of SVAcy Limited, such an action is necessary. SVAcy Limited will notify the customer/ participant as soon as the change is made. In case of cancellation the customer/ participant has the option to apply the fees to another seminar, or receive a credit note for the seminar fees paid to SVAcy Limited in line with the refund policy. 


5.1.    SVAcy Limited grants the customer/ participant a non-transferable, non-exclusive licence to use SVAcy Limited's training material under the terms of this Agreement.

5.2.    This licence terminates upon termination of this Agreement for whatever reason.

5.3.    The customer/ participant warrants that they shall only use SVAcy Limited's training material for their own educational purposes and shall not, without their prior written consent, copy, make available, retransmit, reproduce, sell, disseminate, licence, distribute, publish, broadcast or otherwise circulate SVAcy Limited’s training material to any person or party other than in accordance with this Agreement.

5.4.    The customer/ participant shall fully indemnify SVAcy Limited in respect of any infringement of any intellectual property rights arising as a result of their use of SVAcy Limited’s training material in breach of this Agreement.


6.1.    The liability for SVAcy Limited for direct losses arising out of their negligence, breach of contract or any other cause of action arising out of or in connection with this Agreement shall be limited to the cash receipts from the customer/ participant (or employer) for the seminar or study materials.

6.2.    SVAcy Limited shall not be liable for any indirect or consequential loss whether arising from negligence, breach of contract or otherwise.


Customers/ participants agree that in relation to information held from time to time, SVAcy Limited may:

7.1.    Use the information to perform their obligations and enforce rights under this Agreement.

7.2.    Use the information to inform customers/ participants about seminars, products or services which may be of interest to them.

7.3.    With this consent it is agreed to the use and sharing of my personal information as deemed necessary for communication with employers (when sponsored) and the relevant professional examination body/ies (where relevant).


8.1.    Access to the seminar is given through our online learning platform and is valid for up to 30 days.

8.2.    The means of access are strictly personal and customers/ participants are responsible for safeguarding their confidentiality and security, and ensuring their appropriate use. Customers/ participants may not transfer or sell their means of access to any third party.

If any part of this Agreement is held to be unenforceable, the remaining terms and conditions shall continue in force. Any serious breaches of these terms and conditions may result in the customer/ participant being reported to the relevant professional body.

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